For our Grooming Services, we are required to have up-to-date vaccination records. This includes Rabies, Bordetella, Distemper/Parvo vaccines. Please email (click HERE) your vet records prior to your appointment or let us know your vet and we will reach out for you.

For our Self-Service washes, we do not currently require vet records but they are recommended.

We understand that life happens and you’re not always able to make an appointment.

Grooming Services: If you can no longer attend your appointment, please cancel or reschedule within 24 hours of your appointment time. A cancellation fee will be applied for no shows or last minute reschedules. If you are 15+ minutes late to your appointment, a fee will be applied, and we will have to reschedule your appointment.

Self-Service: We currently don’t have a cancellation policy for self-service appointments.

Thank you for your understanding.

An appointment is required for our Grooming Services. Please click HERE to check our availability or give us a call at 515-608-4808.

Our Self-Service Washes do not require an appointment, but you can make one if you prefer.

Self-Service: When booking your appointment (not required), you can add a note in the “Appointment Notes (Optional)” section that you are bringing two dogs.

Grooming Services: You will need to book an appointment for each dog. If you have any questions regarding this, feel free to give us a call at 515-608-4808.

Bath time can be a fun bonding experience with your dog! Our Self-Service wash allows you to bathe your dog while using our facility and products! We have professional grade bathing tubs and dryers, and supply everything you need to wash and dry your dog. The best part is we do the clean up after you are done!

A basic rule of thumb is every 4-6 weeks to maintain a healthy coat. This is for dogs that have healthy skin and don’t have any medical conditions that would require them to be bathed more often.

Of course, if your dog has rolled in something stinky or sticky, they should be washed!

Some dogs may need more or less bathing depending on their coat, activity level and breed. During the summer months, active dogs may need a bath more often because they are producing more oils through their skin and can lead to developing odor faster. But don’t forget about bathing your dog(s) in the winter! They should also get a bath during the winter months to help with dry and irritated skin.

Note: Don’t over-wash your dog as it can dry out the natural oils and irritate their skin. You should always research or ask your vet how often your dog should be bathed.

To maintain healthy nails, you should get them trimmed 4-6 weeks.

For long nails, you should get them trimmed every 2-3 weeks until the quick (blood vessel) recedes far enough to maintain them. Their nails should be just above floor level.

This is our de-shed treatment which includes specialty products and combs that helps get out excess hair and reduces shedding by 70-80%. This is great for dogs that shed year-round or for seasonal shedders.

You might experience excess shedding for the first 12-24 hours after their bath, as they release the loosened fur. We also recommend brushing them daily between washes to help release excess fur.

For the health and safety of all our customers, we don’t allow dogs with fleas/ticks. Please make sure your dog is on a flea/tick treatment before they come in. Thank you.

We do not currently groom or bathe cats or any other animals besides dogs.